School of Foreign Languages - The University of Jordan - The Jordanian Duty Free Shops

Practical Training

The Jordanian Duty Free Shops

Training Fields ​

  • Interacting with customers and tourists in a foreign language in a real commercial environment.
  • Enhancing oral and written communication skills with foreign speakers.
  • Providing information about products and services available in duty-free shops in different languages.
  • Assisting in preparing signs or promotional materials in foreign languages.
  • Using commercial and tourism-related terminology accurately in practical contexts.
  • Supporting sales and marketing operations while maintaining professional and linguistic standards.
  • Assisting teams in customer service and organizing commercial areas.
  • Understanding diverse customer cultures and improving intercultural communication skills.
  • Utilizing technological tools to support sales or provide information to customers.
  • Adhering to professional ethics and working collaboratively within an integrated team.​

Training Outcomes​

  • Upon completion of the training period, the student is expected to be able to:
  • Use foreign language effectively in a real commercial environment.
  • Communicate professionally with customers and tourists from diverse cultural backgrounds.
  • Provide accurate and clear information about products and services in multiple languages.
  • Use commercial and tourism-related terminology correctly.
  • Prepare informational or promotional materials in foreign languages when needed.
  • Support sales and customer service operations efficiently and accurately.
  • Enhance intercultural communication skills and understand the needs of different customers.
  • Utilize technological tools to support commercial operations and communication.
  • Adhere to professional ethics and collaborate effectively within a professional team.​

    For more information about the training place, click here​